Refund & Return Policy

By accessing this website and purchasing products from The Nexlinkk, you agree to comply with the following terms. If you do not agree, please do not use this website.

1. Product Availability and Pricing

All products including business cards, mugs, and T-shirts are subject to availability
Prices are listed in USD and may change without prior notice
We reserve the right to limit quantities, discontinue services, or refuse orders at our discretion

2. Orders and Payments

Customers must provide accurate billing and shipping information
By placing an order, you confirm that your payment method is valid and authorized
The Nexlinkk reserves the right to cancel or refuse any order due to fraud, pricing errors, or product unavailability

3. Shipping and Delivery

Delivery times are estimates and may vary depending on location and external factors
Customers are responsible for entering correct shipping details at checkout
We are not responsible for delays caused by shipping carriers or incorrect addresses

4. Refunds & Returns

At The Nexlinkk, customer satisfaction is important. If you are not fully satisfied, we are here to assist you.

4.1 30-Day Return Eligibility

You may request a return within 30 days of delivery if:

The item is damaged or defective
You received the wrong product
The item is unused and in original condition

Return Requirements:

Product must be in original condition
Proof of purchase is required

Non-returnable items:

Used, worn, or damaged items due to customer handling
Custom or personalized products after approval
Final sale or clearance items
Gift cards (if applicable)

4.2 How to Request a Return

To initiate a return, contact us within 48 hours if the item is damaged or incorrect.

Please provide:

Full Name
Order Number
Reason for return
Photos (if applicable)

📧 Email: Info@nexlinkk.com
📞 Phone: +1 (775) 296-9075

Important: Do not return any item without prior approval.

4.3 Return Shipping

Customers are responsible for return shipping costs unless the issue is ours
We recommend using a trackable shipping method
The Nexlinkk is not responsible for lost or missing returns

4.4 Refund Process

Once your return is received and inspected, we will notify you of approval or rejection
Approved refunds are processed within 5–10 business days
Refunds are issued to the original payment method
Shipping fees are non-refundable unless the return is due to our error

4.5 Exchanges

We only replace items if they are:

Defective
Damaged
Incorrectly shipped

4.6 Order Cancellations

Orders can be canceled within 12 hours of purchase if not processed
Once production or shipping begins, cancellation is not possible

4.7 Late or Missing Refunds

If you have not received your refund:

Check your bank account
Contact your payment provider
Contact your bank

If the issue continues, email us at Info@nexlinkk.com

5. Limitation of Liability

The Nexlinkk is not responsible for:

Indirect or consequential damages
Loss of profits or revenue

Our total liability is limited to the amount paid for the product.

6. User Responsibilities

By using our website, you agree to:

Provide accurate information
Use the website lawfully
Avoid fraudulent or abusive activities

7. Third-Party Links

Our website may include links to third-party websites. We are not responsible for their content or policies.

8. Governing Law

This policy is governed by applicable laws of the United States.

Any disputes will be handled in appropriate legal jurisdiction.

9. Changes to This Policy

We reserve the right to update this policy at any time. Changes will be posted with a revised effective date.

10. Contact Information

The Nexlinkk